Kristen Hassen – Bio

Kristen Hassen is the Director of Animal Services of Pima Animal Care Center, the municipal shelter in Tucson, Arizona. PACC takes in 18,000 pets annually and serves Pima County which spans 9,000 square miles in Southern Arizona. Kristen oversees animal control and shelter services and manages the nation’s largest shelter pet foster programs, with 5,000 pets going to foster annually, helping the shelter achieve a 90% save rate. Prior to PACC, Kristen served as the Deputy Director of Austin Animal Center in Austin, Texas and before that, she served as the Assistant Director of the Fairfax County Animal Shelter in Fairfax, Virginia. Kristen’s areas of expertise include building pet support services to reduce intake, strategic communications for executive leadership in animal welfare, and creating and implementing best practices and model programs.

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