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2014 NACA Training Summit

The Hyatt Regency Phoenix in Phoenix, Arizona, was chosen as the site of the 2014 event. Room rates begin at $119.00 for 1-2 person occupancy. The scheduled dates for this meeting are September 4-5 (Thursday through Friday pattern).


Thursday, September 4, 2014

8:00a-9:00a         Opening Session - Keynote Address
Turning Research into Action, Using Data to Help You Succeed
Steve Zeidman - President Zeidman Technologies, LLC.

9:00a-10:15a       Session 1

Reptile Handling, Investigations & Enforcement  Jim Dix - Founder Reptile Rescue, Inc.
This class will focus on the identification, handling and safe removal of alligators, venomous snakes, large constrictors and other reptiles officers may come into contact with while performing their duties.

Active Shooters in the Workplace Mark Langan - VP of Field Operations - Nebraska Humane Society
Shots Fired in the Workplace!
The Last Sound You Would Ever Expect to Hear.
Are your employees prepared to deal with the most stressful situation they potentially may ever face?
Retired police sergeant Mark Langan utilizes his training and expertise to teach employees how to survive an active shooter by:

Intro to the Lean Methodology - Lean 101     Daniel Ettinger - AC Investigator II Denver, ACO HSPPR
Do you know what Lean Methodology is and how it applies to animal care and control? In this class you will learn the basics of Lean Methodology and how your department can place more focus upon respecting your customers to improve how you do business and eliminate waste in everything you do.

No Lost Pets Maricopa - Reuniting Owners and Pets  John Reynolds - Maricopa County Animal Care & Control
This program was established by Maricopa County Animal Care and Control in 2012 to facilitate the return of lost pets to their families.  There are several components of the program.  First is the “Found Dog” signs.  When an animal control officer picks up a stray dog in the field, one or more signs are posted in the neighborhood giving a description of the dog and an ID number.  These signs have led to the reunification of many pets and owners.  MCACC also utilizes large signs on the back of the field vehicles to promote the program and encourage people to check the shelters for their lost pets.  In 2013, a new part of the program was introduced, the interactive Lost and Found map.  Using this tool, pet owners can search their neighborhood for any pets picked up by officers or brought into the shelter by the public.  The MCACC program will be presented and ideas and suggestions to implement similar programs nationwide will be discussed.

10:45a-12:00p     Session 2

Successful Comprehensive Animal Cruelty Investigations
David Vasconi - Marysville Police Department
Kim Koon - Director of Investigations Pasado's Safe Haven

Canine Parvo Virus Type 2c Janet Ferritto - Territory Manager - Merck Animal Health
A discussion of the history and evolution of canine parvovirus in the US, where it has been isolated so far in the US, differences in CPV 2c from previous strains and the prevention of disease.

The Big Cats and Public Safety Protection Act  Tracy Coppola - Campaigns Officer – IFAW
An update, and roundtable discussion, by the International Fund for Animal Welfare (IFAW) regarding the importance of NACAs endorsement of the Big Cats and Public Safety Protection Act (HR 1998/S1381), a bill pending in Congress that would phase out keeping big cats in private hands and in roadside zoos. Discussion will focus upon how this issue, and the issue of exotic pet ownership in general, affects animal control officers and other first responders across the nation.

1:30p-2:45p         Session 3

Forensic Photography for Animal Cruelty Investigations
Belinda Lewis - Director Fort Wayne Animal Care & Control
The photographic compilation of the animal cruelty or bite case should provide a permanent record of the scene and even more importantly, tell the story.  Your photography will compliment your narratives and sell your case, but only if done properly.  This session will cover the basic rules of crime scene photography and overcoming photographic challenges to present images that achieve your goals.  Become even more proficient at ensuring your evidence is admissible.  This course will cover appropriate crime scene photographic and processing approaches, proper investigative photography of bite cases, impounded animals, injuries and wounds, and necropsies. The goal is a case your prosecutor will be proud to carry for you.

Canine Behavior Assessment for Success and Safety  Liz Ford-Animal Care Technician - Iowa City Animal Services
Working in the Animal Welfare field places you in a variety of situations where you need to evaluate canine behavior- from a “simple” stray dog pick up to a large scale puppy mill or dog fighting investigation.  If your agency has a shelter to maintain and re-home dogs, you may also be called upon to provide daily care for or evaluate temperament on dogs, or help a potential adopter find the right match.
Learning how to read a dog's body language, to understand the dog, and get a sense for what he is feeling, what his mood is, what he is trying to say can be a very valuable skill.  It can help you avoid potential problems and diffuse existing ones.  This fun, informative class incorporates photo and video examples to help you improve your observation skills and introduce you to the world of canine communication. 

GIS - Mapping Your Community Adoptions Meg Allison - GIS Data Manager - Greg Miller, GIS Analyst   ASPCA
Learn how mapping can dramatically improve your community’s ability to help the animals most at-risk of entering your shelter(s) and save lives.  By targeting your resources you can get more bang for your buck and know you are focusing on an at risk area of your community.  A team at the ASPCA (through a project funded by PetSmart Charities) has developed a suite of how-to tools to assist communities and shelters in preparing for and utilizing Geographic Information Systems (GIS). GIS mapping will allow you to identify where the greatest need for services is in your community and can provide a clear picture of progress towards your goals.
This course will provide an overview of how the tools currently available can be used to identify high intake or low adoption locations.  We will highlight examples of what each tool can show you about your organization and community. From the initial stages of preparing your data, to the planning of your first targeted intervention, and on to tracking your impact in a post-intervention analysis, this workshop will highlight the tools that can help.

3:15p-4:30p         Session 4

Taking Dog Bites from 60 to 0: Common Sense Responses to Hysteria
Janis Bradley-Associate Director of Communications and Publications National Canine Research Council
The topic of dog bites excites human emotions, especially in response to terrifying media coverage of a truly serious event. This presentation shows how to work with dog owners, concerned citizens, and your own shelter personnel on how to approach the issue of dog bites with a neutral, non-biased, common sense approach that calms fears rather than escalates worry. Animal control professionals are on the front lines of this issue and can help diffuse hysteria to prevent dogs from losing their homes unnecessarily, and help educate citizens about how their choices in how to live with dogs affect not only the dog’s welfare but the safety of the community. This session will provide an arsenal of facts and framing strategies to combat harmful, exaggerated responses. You will learn about incidence and risk factors for the full range of events from the mundane “tooth related incidents,” as common as dogs themselves, to the truly terrible, dog bite related fatalities, and why it is crucial to distinguish between injurious and non-injurious bites. You will learn how to talk with people about warning signals and bites as behaviors to be understood like any other interaction between people and their dogs, rather than as personality traits of defective dogs.

Shelterr Self-Assessment: Putting Better into Action     Sandra Newbury DVM - UC Davis School of Veterinary Medicine
How can shelters use the wealth of information available to evaluate their challenges, identify their strengths and risk factors, and implement changes where needed? The ASV Guidelines for Standards of Care provided a defined context for shelters to evaluate their operations and practices.  The UC Davis Virtual Consultant helps make the information in the Shelter Standards document accessible and identifies recommendations that are relevant to each user. In this workshop, we will highlight the Guidelines for Standards of Care, and the UC Davis Virtual Consultant, while working through the process of self-assessment and developing a work plan with participants. We will also share some examples of how shelters have put these recommendations into action.

Community Cat Programs  Laura Nirenberg Esq. and Peter Wolf - Best Friends Animal Society
A discussion group focusing upon community cat programs and what it takes to make these programs successful. Best practices, challenges and many other aspects of community cat programs will be discussed.  

Friday, September 5, 2014

8:45a-10:00a       Session 5

Legality of Community Cat Programs  Shelly Kotter - Coordinator Cat Initiatives - Best Friends
Vincent Medley - Asst. Director - San Antonio Dept. of An. Care Services
This course will address legal issues that arise when dealing with un-owned cats, the harm that arises when local jurisdictions attempt to impute ownership on un-owned, free-roaming cats, and the importance of "nuisance" laws targeting behaviors that can be mitigated rather than the mere presence of an animal. The course will also touch on the Good Samaritan-type legislation and other statutes that codify community cat programs.

Reptiles Handling and Housing       Jim Dix - Founder Reptile Rescue Inc.
Now that your department has taken reptiles into custody, how do you provide proper care for them?  In this class, we will discuss the basic handling and housing requirements for the reptiles that you may be required to care for as a result of your investigations.

Animal Cruelty (Solve the Real Case Tabletop Scenario)  David Vasconi - Marysville Police Department
Kim Koon - Director of Investigations Pasado's Safe Haven
This will be a tabletop scenario discussion of real animal cruelty investigations allowing for the class to participate in the process of solving a case as it unfolds.

10:30a-11:45a     Session 6

Animal Crime Scene Analysis Jason Byrd PHD - Associate Director of the William R. Maples Center for Forensic Medicine

Benefits of Humor in Animal Services  Daniel Ettinger - AC Investigator II Denver, ACO HSPPR
Training will outline the different styles of humor (affiliated, self-enhancing, aggressive & self-defeating). It will also show how to utilize the humor amongst your coworkers to make the workplace a professional and fun place. The training will discuss how and which type of humor to use in certain situations. There are studies that prove using humor in stressful situations can quickly deescalate them and how poor humor can make things worse. We will look at how to utilize the proper humor and avoid the poor humor. Examples of humor in the Animal Care & Control field along with photos and videos will be shared during the training.

The Volunteer Dating Game Dean Vickers - Owner/Practice Manager DVA - Columbus, Ohio
Do you have GPS? Because I keep getting lost in your eyes...
Cheesy pick-up lines aside; finding and retaining quality volunteers is like a date. It isn't easy finding a compatible partner, the same goes for finding good volunteers. Just like the first date, you want your relationship with your volunteer to get off on the right foot and last well into the future.
Budget cuts, increased workloads and changing job expectations; utilizing volunteers to fill the gaps and expand your workforce. This workshop will break down some myths of volunteers and help you identify, recruit and maintain the right candidates. 
We will explore:

The right volunteer can have a huge impact on your organization and can be an advocate for life. At the end of the day, wouldn't that benefit your organization?

1:30p-2:45p         Session 7

Addressing Equine-Related Care Myths for Investigators  Christina Fischer - Deputy - Sedgwick County Sheriff
We will be discussing some of the more prevalent equine-related myths such as: “all old horses will get skinny” and “all nursing mares are going to lose weight.” We will be covering basic husbandry practices for the care of equines and also some safety handling practices for the animal professional.

Creating an Appreciation Culture Alice Jordan-Vice President of Human Resources - San Francisco SPCA
One of the most powerful tools we have for creating an engaged, mission-driven organization of impassioned people is appreciation. When used effectively, appreciation changes everything. It awakens talent, inspires creativity, and cultivates unlimited possibility. Paychecks and benefits are not going far enough to keep our employees on the job. Creating a culture that promotes sincere appreciation is essential to employee engagement.
Using instruction, storytelling, and group participation this session will provide a foundation for why appreciation is crucial to organizational success; explore the differences between compensation and recognition; show how to link recognition with measurable performance and specific behavior; and share the latest employee recognition best practices.
Not every organization has unlimited cash to pass out for a job well done. You’ll leave this workshop with practical, low-cost actions you can use to appreciate all levels of your workforce, resulting in higher retention and greater satisfaction.

How Do You Spell Success?  Jim Tedford - Director of Animal Welfare Initiatives for PetSafe
This interactive presentation is designed to help individuals working in animal care and control focus on professional development for themselves and those they lead.  Topics we will cover include:  how to identify leadership skills, how to create a culture of talent development, networking and developing industry connections and finding the resources you need to become a great leader.

3:15p-4:30p         Session 8

Investigative Techniques for Dog Fighting  Dave Hunt - Enforcement Agent - Ohio Department of Agriculture
This course will cover several techniques for investigating dog fighting.  Whether a novice, or veteran animal control officer, the techniques presented will illustrate how to proactively initiate an investigation, overt and covert approaches, and utilizing uncommon resources to maximize successful results.  These techniques may also be used for other investigations such as cock fighting, animal cruelty, puppy mills, etc.  Numerous short video clips from actual investigations will be shown.

Fundamentals of Emergency Animal Sheltering Tim Rickey - VP of Field Investigations & Response ASPCA
Large-scale cruelty cases and natural disasters can involve the housing of large numbers of companion animals in less-than-ideal environments. This class will break down the multiple components of running a temporary companion animal shelter from the initial planning phases through demobilization.

Shelter Animals Count – the National Database Project
Despite the hard work of shelters and rescues everywhere, approximately 7,000,000 pets enter America’s shelters each year, and more than half of them will never leave. While great progress has been made, accurate and comprehensive nation-wide data does not exist.  It’s precisely this data that will guide good decision-making, and help us save thousands of sheltered animals’ lives. Shelter Animals Count is a new, collaborative initiative formed by a diverse group of stakeholders to create and share a national database of sheltered animal statistics, providing facts, and enabling insights that will save lives. But we can’t do it alone. We need your help.